Fraud & Security Awareness Center
⚠ SECURITY NOTICE: Never share OTP, passwords, or make payments outside official channels

Fraud Awareness & Protection

Protect yourself from delivery scams, phishing attempts, and fake payment requests. Stay informed and secure when handling parcel notifications and online tracking.

Common Fraud Types

Fake Delivery SMS

Scammers send messages claiming your parcel is on hold and request urgent payment.

Phishing Emails

Emails pretending to be support teams asking for login or financial details.

Fake Tracking Pages

Cloned websites designed to steal personal data when tracking parcels.

Social Media Impersonation

Fake agents on WhatsApp or Telegram requesting OTP or extra charges.

⚠ Important: We NEVER request payments via WhatsApp, SMS links, or personal bank transfers.

How to Stay Protected

✔ Verify all shipment updates through official tracking systems
✔ Never share OTP or verification codes with anyone
✔ Avoid clicking unknown or shortened links
✔ Confirm all charges through official support only
✔ Report suspicious activity immediately

Report Suspicious Activity

Help protect others by reporting scams or fraudulent messages. Our security team investigates all reports seriously.

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Fraud Prevention & Customer Protection Center

Fake SMS Alerts

Never click unknown delivery links requesting urgent payment or personal data.

Phishing Emails

Always verify sender addresses before entering login or payment details.

Fake Tracking Pages

Only use official tracking systems for shipment verification.

⚠ Important: We NEVER request payments, OTP codes, or banking details via SMS, WhatsApp, or email links.

Report Suspicious Activity

Help protect customers by reporting fraud attempts immediately. Every report helps prevent scams and keeps the network secure.